Insurance Claim Repairs

Know Your Rights

If you are making an insurance claim, you have the legal right to take your vehicle to a garage of your choice and do not have to use your insurance company’s appointed repairer.

We are an independent accident repair centre and we, therefore, look after the interests of our customer which is you. You only need one quote/estimate so don’t be pushed into accepting inferior standards by your insurance company – it’s your car, your choice, insist on the best!

Non Fault Accidents

A non-fault accident is an accident in which the other party is clearly at fault and accepts liability, and therefore their insurers will pay for your claim. If you’ve been involved in a non-fault accident we can help you.

  • Stay mobile: we’ll organise a like-for-like replacement vehicle whilst yours is being repaired;
  • Be stress-free: we’ll liaise with the insurance company to manage the claim and minimise any inconvenience to you;
  • Protect your no-claims: as your claim will be against the other driver there will be no impact on your no-claims bonus;
  • Save money: costs will be recovered directly from the other person’s insurance company so there’s nothing for you to pay;
  • Peace of mind: with no risk, you won’t be left to foot the bill for unexpected additional repairs;

Densley Charles Coach Craft has been carrying out well-reputed body work and repairs in Cambridge since 1982. We work for individuals, fleets and insurance companies, providing all our customers with top-quality workmanship and a hassle-free experience.

To find out more about Insurance Claim Repairs in Cambridge, contact us online or call us directly on 01223 243369

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Our Location

Find Us

Densley Charles Coach Craft
95 Ditton Walk
Cambridge
CB5 8QD
01223 243369

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Opening Times

Monday 08:30 - 17:30
Tuesday 08:30 - 17:30
Wednesday 08:30 - 17:30
Thursday 08:30 - 17:30
Friday 08:30 - 17:30
Saturday 09:00 - 13:00
Sunday Closed

© Densley Charles Coach Craft - 2025